01st October, ****
Brendale, QLD | Permanent Full-Time
Alphatreat/WES is looking for an experienced and motivated
Office Administrator
to join our team in Brendale.
This is a hands-on
all-rounder role
within a small team suited to someone who enjoys variety, takes ownership and likes being involved in all aspects of a small but busy business.
As the key administrator supporting our office, warehouse and showroom, you will play an important role in keeping the day-to-day operation running smoothly.
From assisting customers and processing orders through to inventory, purchasing, accounts support and coordinating the premises, you will have the opportunity to make a real impact across the business.
About the Role
Working closely with the Sales Manager and broader team, your responsibilities will include:
Customer Service & Sales Support
Respond to customer enquiries by phone, email and in person.
Assist retail customers with product selection and purchases.
Process customer orders and assist with quotes.
Support invoicing and retail sales.
Resolve customer enquiries, complaints and product issues professionally.
Process warranty claims and liaise with customers and suppliers.
Manage customer product and system registrations.
Monitor backorders and keep customers informed of order status.
Review margin reports and identify pricing or profitability concerns.
Provide customer support on behalf of the Sales Manager when required.
Maintain current pricing, catalogues, price lists and product information.
Inventory & Warehouse
Pick, pack and dispatch customer orders accurately and efficiently.
Conduct stocktakes and reconcile physical stock against system records.
Maintain accurate inventory records and stock levels.
Maintain and update Bills of Materials (BOMs).




Receive incoming stock and check deliveries against purchase orders.
Identify and report discrepancies or damaged goods.
Coordinate with production to help keep customer orders on schedule.
Organise freight and transport for incoming and outgoing goods.
Maintain accurate website product listings, pricing and availability.
Purchasing & Supplier Management
Liaise with local and overseas suppliers to source products and parts.
Raise and manage purchase orders.
Follow up supplier orders and deliveries.
Set up new products, pricing and supplier information within the business system.
Accounts & General Administration
Process supplier invoices and forward documentation to the Accounts team.
Assist with general accounts administration as required.
Maintain accurate filing and office administration systems.
Office, Warehouse & Facilities
Coordinate general maintenance and repairs.
Liaise with tradespeople, cleaners, gardeners and waste/recycling providers.
Monitor office and warehouse supplies and arrange replenishment.
Help maintain a safe, clean, organised and professional workplace.
You will ideally have:
Previous experience in office administration, customer service, sales administration or a similar all-rounder role.
Excellent communication and customer service skills.
Strong attention to detail and accuracy.
Experience with inventory, purchasing or warehouse administration.
Good computer skills and confidence learning new business systems.
Solid organisational and time-management skills.
The ability to work independently while also being a supportive team member.
A practical, "can-do" attitude and willingness to get involved where needed.
The ability to manage multiple tasks in a busy environment.
Experience in a
manufacturing, plumbing, wastewater, engineering, trade or distribution environment
would be highly regarded.

📌 Office Administrator (Queensland)
🏢 Haymond Consulting
📍 Queensland