The Fresh Collective is seeking an experienced, highly organised and people-focused Senior Events Operations Manager to lead the operational planning and delivery of premium events across our Victorian venues.
This is a senior leadership role for someone who thrives in a fast-paced, multi-site events environment.
You will oversee the full event lifecycle—from pre-event planning and venue readiness through to service delivery, pack-down and post-event review—while ensuring every experience reflects The Fresh Collective's service standards of excellence.
Working closely with venue teams, kitchen, logistics, suppliers, clients and internal departments, you will be the key operational link that ensures events are delivered safely, seamlessly and to the highest standard.
BENEFITS
Permanent full-time role
Work across a portfolio of leading Victorian venues and event spaces
Join a highly successful and professional hospitality team
Opportunity to lead, develop and inspire high-performing event service teams
Career growth opportunities within a highly regarded national hospitality group
Staff discounts at Fresh venues and events Australia-wide
Paid annual leave
THE ROLE
Report directly to the General Manager – Victoria
Lead the operational planning, coordination and delivery of events across multiple Fresh Victorian venues and spaces
Oversee event setup, service execution, room resets, pack-down and equipment reconciliation
Ensure each event is operationally ready through detailed review of function sheets, floorplans, staffing, logistics and venue requirements
Manage multiple concurrent events and proactively resolve operational issues as they arise
Work closely with clients, venue operations, kitchen, logistics, retail, security, building services and suppliers to ensure seamless delivery
Lead and support Event Operations Managers, Service Managers, Head Waiters, Head Bartenders and casual service teams
Recruit, induct,



train and develop service colleagues, building a capable and collaborative team culture
Coordinate operational equipment, linen, consumables, stocktakes, supplier orders and equipment hire
Conduct event briefings, walkthroughs, operational checks and post-event debriefs
Maintain exceptional service, presentation, food and beverage, safety and operational standards across all event spaces
Complete operational reporting, supplier invoice approvals, risk assessments, maintenance reports and other administrative responsibilities accurately and on time
ESSENTIALS
Demonstrated senior event operations experience across multiple sites or venues; this is essential
Extensive experience leading front-of-house food and beverage teams within functions, events, hospitality or premium venues
Proven ability to manage complex, large-scale and simultaneous events from planning through to pack-down
Robust experience coordinating event logistics, floorplans, staffing, equipment, suppliers and venue requirements
A confident, visible and supportive leadership style, with experience coaching and developing diverse event teams
Exceptional client-service skills and the ability to build strong relationships with clients, venue partners and internal stakeholders
Highly organised, detail-focused and calm under pressure, with excellent problem-solving ability
Strong written, verbal and administrative communication skills
Sound knowledge of workplace health and safety practices and event risk management
Current RSA
Full Australian working rights
A commitment to a long-term permanent role
ABOUT US
The Fresh Collective is a Sydney-based hospitality group operating across Victoria, Sydney, Brisbane, and Canberra.
We deliver exceptional food, beverage and event experiences across some of Australia's most respected cultural institutions, venues and event spaces.
With a dedicated team of experienced chefs and hospitality professionals, The Fresh Collective is known for premium service, creativity and memorable guest experiences.

📌 Senior Event Operations Manager - Victoria (Melbourne)
🏢 The Fresh Collective
📍 Melbourne