02 Oct
|
Amber
|
Melbourne
Job Description
Amber is seeking a Customer Experience Specialist - Voice Team in Melbourne to join a close-knit contact centre. You will handle inbound calls and emails, educate customers about Amber's energy solutions, and collaborate with internal teams to resolve issues and improve service.
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The role requires adaptability and a proactive, customer-first mindset, with flexible hours and a hybrid work setup. You'll report to the Customer Operations Manager and have the chance to grow within a rapidly
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📌 Energy Cx Specialist -- Voice Support (Remote-Friendly) (Melbourne)
🏢 Amber
📍 Melbourne