Job Description
We're Hiring: Key Accounts Manager - Fire Protection Services
Are you a customer-focusedKey Accounts Managerwith experience in fire protection, building services or a similar industry?
We're looking for someone to take ownership of a portfolio of key clients across ourfire protection maintenance and compliance services.
What you'll do
Build and maintain strong relationships with key clients.
Be the main point of contact for service queries, issues and escalations.
Work with technicians, service coordinators and project teams to ensure outstanding service delivery.
Monitor contracts, KPIs and SLAs.
Conduct client meetings and site visits.
Manage outstanding works, defects and rectifications.
Identify opportunities to grow existing client relationships and services.
Support new contract pricing, mobilisation and handover.
Ensure services align with relevant standards, includingAS ****.
What we're looking for
Experience inaccount management,



client relationships or service coordination.
Fire protection or building services experience is highly desirable.
Good understanding of fire systems - wet/dry, detection, passive fire, EWIS etc.
Strong communication, organisation and commercial skills.
Customer-focused with excellent attention to detail.
Uptick and Microsoft Officeexperience is desirable.
Current Driver's Licence.
Why Force Fire?
Competitive salary + car allowance
Supportive team and great culture
Training and career development
Growing business with exciting opportunities
️ A strong focus on safety, reliability and long-term client relationships
Ready to take the next step?
Join the Force Fire team and help us deliver exceptional service to our clients.
Apply now!

📌 Key Accounts Manager - Fire Protection Services (Sydney)
🏢 Force Fire
📍 Sydney