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Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Employment TypePermanentClosing Date22 Oct :59pmJob TitleTelstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.
You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Ready to Make a Difference?
Join Our Iconic Team at Telstra!
At Telstra, we're more than just a leading telecommunications company— we're where passion meets purpose.
As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for aniconic Aussie brandthat's been connecting Australians for generations.
You won't just be a friendly face in-store— you'll be the trusted expert who helps customers find tech solutions that enhance their lives.
This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
Opportunities available across these locations:
BATHURST
DUBBO MALL
MUDGEE
ORANGE
PARKES
What You'll Be Doing:
Deliver Exceptional Customer Experiences:Help customers find the right products and services to suit their needs,



ensuring their time at Telstra is a memorable one.
Be the Go-To Tech Expert:Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
Achieve and Excel:Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
Collaborate and Contribute:Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits:
Plus 12% Superannuation
Plus 10% Variable Remuneration**
**If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by theVariable Remuneration plan's rules (which we may change from time to time).
** the first 2 months guaranteed while you learn on board.
Generous Discounts:Enjoy30% off Telstra servicesand exclusive offers with over240 brands and partners.
Leave Options:Take advantage of16 weeks of paid parental leave, theTelstra Extra Day Off,gender affirmation leave,Cultural Leave,Blood Donor Leave, and the ability to purchase up to4 weeks of additional leave.
Training & Growth opportunities Opportunities:Access over17,000 learning programsthrough LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
Flexibility:We offer flexible working hours and a supportive approach to parental leave—do it your way!
Recognition & Rewards:Benefit frommonthly performance rewards
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