Job Description
We Are East Gippsland Shire: Nestled in a stunning natural environment, East Gippsland boasts breathtaking landscapes from the ocean to the mountains and has a tight-knit community.
East Gippsland Shire Council employs dedicated locals, passionate about supporting the needs of our community.
East Gippsland Shire Council manages 2 recreation centres in Bairnsdale and Lakes Entrance, the Orbost outdoor pool and Metung splash park, providing our residents with safe and enjoyable places for exercise and play.
If you want to turn your passion for the water into a career, this might just be the perfect role for you.
The Opportunity
As a Lifeguard and Customer Service Officer, you'll supervise all patrons in the pool to ensure a secure and enjoyable environment.
You'll be responsible for providing a high level of quality service at reception and over the telephone.
You'll also be part of various daily activities involved in the day-to-day customer service operations.
This is a casual position, with varied, seasonal hours during the Orbost Outdoor Pool's opening season.
For the ******* season the pool will be open from 31 October ******** March ****.
Deliver friendly, helpful customer service and handle conflicts with patrons in a calm and respectful way.
Maintain a neat and professional appearance while on duty.




Understanding and use of point-of-sale systems with knowledge of club membership processes.
Work well as part of a team, follow policies and procedures and support a positive workplace environment.
Qualifications
You must have the followingqualifications/licensesbefore you start:
Employee Working with Children Check
First Aid and CPR
Current Pool Lifeguard certificate
Applicants must be at least 16 years old and legally able to work in Australia.
Why you'll love working at the Orbost Outdoor Pool
Fun and supportive working environment.
Discounted membership to our recreation facilities
Great opportunities for training and professional development
Flexible hours (mornings, days, evenings and weekend shifts)
Work-life balance close to beaches, mountains, parks and lakes
Access to the Employee Assistance Program and Social Club
Applications close at 11:45pm on 30 September ****
EGSC is committed to being a diverse and inclusive organisation that supports flexible and accessible working arrangements for all.
This includes people with a disability, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQA+, gender diverse people, religiously, culturally and linguistically diverse people and people of any age.
East Gippsland Shire Council is committed to upholding the Child Safe Standards and has a zero tolerance for child abuse and harm.
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📌 Summer Lifeguard / Customer Service Officer - Orbost Outdoor Pool (Victoria)
🏢 Shire of East Gippsland
📍 Victoria