Join the Sista Fitness Team

At Sista Fitness, the experience our members have is at the heart of what we do. From the welcome they receive in our clubs to the support they receive behind the scenes, every interaction is an opportunity to make a difference. We have permanent opportunities available at our Midland and Joondalup clubs, as well as our Guildford Head Office.

We’re looking for people who enjoy connecting with others, are sharp on the detail and know how to get things done. People who listen, understand what’s needed and take action to make the experience a great one.

Member Services Specialist – Midland & Joondalup

Permanent Part-Time | Monday to Friday | 5:30am–10:30am Remuneration: Fitness Industry Award Level 1 – $50,861 full-time equivalent annual salary + superannuation, pro rata for part-time hours.

Our Member Services Specialists are at the heart of the club experience. You’ll be a familiar face our members look forward to seeing. Welcoming them by name, getting to know them and creating the friendly, supportive environment Sista is known for.

For these morning positions, you’ll be one of the first team members on site each day. You’ll make sure everything is ready for our members and set the tone for the day ahead.

You’ll welcome and connect with members, respond to enquiries, help prospective members find the right membership and confidently guide them through joining, and make sure the club is ready to deliver a great member experience from the start of the day.

We’re looking for someone who genuinely enjoys connecting with people, notices what needs attention and takes action.



You’ll bring warmth and energy to the club while making sure our members receive a consistently high level of service.

You’ll need:

- Strong customer service experience
- Confidence having sales conversations and working towards outcomes
- Strong organisational skills and attention to detail
- The ability to prioritise and take initiative
- Confident communication skills and the ability to handle different situations
- Experience using systems and managing customer information
- Reliability and the ability to consistently commence at 5:30am Monday to Friday

Positions are available at both our Midland and Joondalup clubs.

Operations Support – Guildford Head Office

Permanent | Part-Time or Full-Time Remuneration: $60,000 full-time annual salary + superannuation, pro rata for part-time hours.

Based at our Guildford Head Office, our Operations Support team provides support to our clubs and members.

You’ll manage a range of membership enquiries and processes, respond to member enquiries and make sure requests are handled accurately and followed through. Your role is to make things clear and easy for the person you’re helping, while ensuring the right processes happen behind the scenes.





This is a busy role that requires you to work efficiently, manage a high volume of activity and stay organised and on top of the detail.

You’ll communicate directly with members throughout the day, so you’ll need to be confident and clear. You’ll understand what they need, provide accurate information, explain what happens next and follow things through.

You’ll need:

- Robust customer service and administration experience
- Excellent written and verbal communication
- The ability to work quickly and efficiently without compromising accuracy
- Confidence managing sometimes challenging conversations
- Strong organisation, attention to detail and follow-through
- The ability to manage competing priorities and a high volume of work

This is a permanent Monday to Friday position, and we will consider part-time or full-time hours for the right candidate.

About Sista Fitness

Sista Fitness is a female-only health club with locations across Perth. Our members are at the heart of what we do. We expect our team to be curious, understand what our members need, take ownership and look for what they can do to help each member get closer to her goals.

Our values of Member Focus, Quality, Welcoming Environment, Community, Health & Wellbeing and One Team guide how we work with our members and with each other.

Interested?

We’d love to hear from you. Please apply with your resume and cover letter and let us know:

- Which position and location you are interested in
- Your current availability
- The number of hours you are ideally looking to work each week

📌 Member Services & Operations Support | Multiple Permanent Roles (Perth)
🏢 Sista Fitness
📍 Perth