Membership Consultant

Full-time | Chirnside Park, VIC Are you a confident, people-focused sales and customer service professional who loves building relationships, achieving targets and helping people take the next step in their fitness journey?

Anytime Fitness Chirnside Park is looking for an enthusiastic and motivated Membership Consultant to join our team.

Working closely with the Club Manager, you'll play an significant role in driving membership growth, delivering an exceptional member experience and creating a welcoming, energetic club environment.

This is a hands-on sales and customer service role suited to someone who enjoys meeting new people, following up leads, building relationships and working towards clear performance targets.

ABOUT THE ROLE

As a Membership Consultant, you'll work alongside the Club Manager to support the sales and day-to-day member experience of the club.

Your responsibilities will include

- Assist the Club Manager with the day-to-day operations of the club, ensuring a clean, welcoming, safe and qualified environment
- Drive lead generation, outreach, appointment bookings, walk-ins, club tours and membership enquiries
- Build strong relationships with prospective and existing members and create a welcoming, inclusive club community
- Contribute to the achievement of club sales, membership and performance goals
- Support local marketing, events and community initiatives to grow club awareness and membership
- Assist the Club Manager with day-to-day administration and maintain accurate member records using club systems and databases

WHAT WE'RE LOOKING FOR We're looking for someone who is energetic, personable, proactive and sales-focused, with a genuine interest in helping people achieve their health and fitness goals.

Ideally, you'll bring:

- Previous experience in sales, customer service, hospitality, retail or a similar people-focused environment
- A genuine interest in sales and a desire to achieve and exceed targets




- Confidence communicating with new people and building strong relationships
- Excellent follow-up, organisation and time-management skills
- A positive, energetic and team-first attitude
- The ability to work independently while also supporting the Club Manager and wider team
- A willingness to learn, grow and openly receive feedback
- Genuine passion for health, fitness and helping people

Previous fitness industry experience is highly regarded but not essential. We're more interested in your personality, attitude, communication skills and willingness to learn. If you're naturally outgoing, enjoy talking to people and are motivated by achieving results, we'd love to hear from you.

WHAT WE OFFER

- Base salary plus superannuation
- Uncapped commissions and bonuses that reward strong sales performance
- Training and ongoing support from the Club Manager and experienced management team
- Access to a wider network of Anytime Fitness staff and club owners
- Opportunities for career progression within the fitness industry
- Transparent KPIs, targets and performance expectations
- A positive, supportive and team-focused club workplace

The hours required are:

- Monday–Thursday: 10:30am–7:00pm
- Saturday: 9:00am–2:00pm
- Friday & Sunday off

This is a full-time position and requires flexibility across mornings, evenings and Saturdays as part of the club's staffed hours. QUALIFICATIONS & REQUIREMENTS

- Previous sales or customer service experience preferred
- Strong communication and interpersonal skills
- Current First Aid & CPR certification
- Working with Children Check
- Current Australian driver's license
- Full Australian working rights

APPLY NOW If you're a motivated, people-focused sales professional who loves connecting with others and wants to build a career in the fitness industry, we'd love to hear from you.

Please apply with your résumé and a brief introduction outlining your relevant sales or customer service experience, why you're interested in the Membership Consultant role, and what you could bring to Anytime Fitness Chirnside Park.

📌 Membership Consultant (Chirnside Park)
🏢 ADLA Fitness
📍 Chirnside Park