We are seeking a dedicated and detail-oriented Migration Agent Assistant to join our team in Melbourne. This is a full-time, in office role supporting the Principal Migration Agent and assisting clients throughout the migration and visa application process.
The successful candidate will play a key role in ensuring visa applications are prepared accurately, efficiently, and in compliance with relevant requirements, while delivering exceptional client service.
Key Responsibilities
- Assist migration agents with visa applications and related matters
- Support clients throughout the visa application process
- Prepare and maintain client files and documentation in a timely and organised manner
- Assist the Principal Migration Agent with migration-related paperwork and submissions
- Liaise with clients via phone, email, and in person
- Collect, review, and follow up on visa-related documentation from clients
- Upload and manage documents on relevant systems and platforms
- Handle immigration-related clerical and administrative tasks
- Provide professional customer service and administrative support,
including photocopying and assisting clients with application forms
- Work effectively under pressure with tight deadlines and shifting priorities
- Perform other duties as directed
Skills & Qualifications
- Excellent communication and interpersonal skills
- Proven experience in administration and document management
- Having at least one year of work experience in the migration or immigration field is highly regarded
- Strong attention to detail and organisational skills
- Ability to work independently and manage multiple tasks efficiently
- Ability to learn new systems and processes quickly
- Familiar with ImmiAccount, Microsoft applications, CRM software, etc
- Applicants with general administrative assistant experience will be considered
- Bilingual or multilingual applicants are strongly encouraged to apply
Work Arrangement
- Full-time, permanent position
- On-site role based in Melbourne, VIC
Job Types: Full-time, Permanent Pay: $60,000.00 – $70,000.00 per year