Job Description
ICT Support & Cyber Security Technicians (Entry or Senior)
These are hands-on roles supporting a range of businesses with day-to-day IT issues, hardware, software, networking, cloud-based systems and cyber security issues.
Ideally this will suit an experienced technician or someone looking to take the next step in their IT career.
What you'll do:
Provide Level 1 and Level 2 IT support or cyber security expertise.
Experience in IT support, helpdesk or managed services or threat monitoring and implementation.
Troubleshoot hardware, software and network issues.
Install and configure computers, peripherals and business systems.
Manage support tickets and maintain accurate documentation.
Escalate complex issues when required.
Assist or lead IT projects, upgrades and security system improvements.
What you'll bring:
2 - 5 years of experience.
Exceptional communication and customer service skills.
Current Kaseya BMS, Datto RMM and ThreatLocker experience
Strong problem-solving and troubleshooting skills.
Ability to work independently and as part of a team.
Knowledge of Microsoft environments and business systems.
Networking experience will be highly regarded.
Current driver's licence.
What's on offer:
Full-time position.
Competitive salary.
Ongoing training and development.
Flexible working arrangements.
Supportive team setting.
Exposure to a wide range of technologies and industries.
If you enjoy solving IT and systems problems, apply online or call Nick on or