/n The emergency job dispatch and administration support role provides direct support to the National Operations Team (Australia wide). /n Part time 6-months Fixed Term Position: Night Shift Position – 33 Hour Week FRIDAY10pm-7am Shift and SATURDAY AND SUNDAY 7pm-7am /n The primary responsibility of the role is to manage service calls generated by TVH customers by: /n /n

- Emergency Works Dispatch – Receive, respond and raise service requests via phone, email and internal database

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- Dispatch Operational Staff Members – including safety tracking within KPI targets

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- Creating work orders and jobs for emergency and corrective works

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- Creating subcontractor purchase orders – engaging and dispatching subcontractor support when internal staff are not available

/n /n The secondary part of the role: /n /n

- Updating and validating internal data

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- Assisting with the setup of new contracts for state based delivery teams

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- Undertake random quality checks on internal job completion reports

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- Updating internal on call rosters

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- Reviewing and following up internal staff and subcontractor compliance requirements – e.g. training requirements

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- Ensure all jobs performed are Compliant with Industry and security standards

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- Proactively work in a team to manage multiple priorities at once

/n /n The role requires excellent oral and written communication skills. You will be a positive and proactive team member with a can do attitude. You will be required to have impeccable time management skills and experience dealing with customers/operational team members. /n You must be able to work unsupervised, while having exceptional attention to detail. /n Experience working with Microsoft Word and Microsoft Excel essential.

Previous experience working with Microsoft Dynamics 365 would be ideal, but is not mandatory. /n Depending on previous experience there may be flexibility in tasks to suit the applicant in regards to the secondary part of the role. /n

📌 Operational Dispatch and Administration Support (Melbourne)
🏢 Total Ventilation Hygiene Pty
📍 Melbourne