We seeking an experienced Operations Manager to oversee disability support services across Sydney and the Central Coast. This role suits a hands-on leader who can support teams, strengthen service delivery and help grow the business while keeping participants’ needs and goals at the centre.

Key responsibilities

- Oversee day-to-day operations across community supports and Supported Independent Living services.
- Lead and support team leaders, support workers and administrative staff.
- Manage rostering, staffing coverage and service continuity.
- Coordinate participant onboarding and regularly review support arrangements.
- Build relationships with participants, families, Support Coordinators and referral partners.
- Oversee incident follow-up, complaints, documentation and quality improvement.
- Monitor budgets, staffing costs and operational performance.
- Work with management on referrals, business growth and service expansion.

About you





- Experience managing operations within disability or community services.
- Solid understanding of the NDIS and person-centred support.
- Proven ability to lead teams, manage competing priorities and resolve operational issues.
- Experience with rostering, workforce planning and service coordination.
- Strong communication and relationship-building skills.
- Relevant qualifications in management, disability, community services or a related field are desirable.
- Current driver’s licence and willingness to travel across Sydney and the Central Coast.

How to apply Submit your resume and a short cover letter outlining your relevant leadership experience and why you would like to join Ablepoint Australia.

Pay: $40.00 – $50.00 per hour

Work Location: In person

📌 Operations Manager – Disability Services (Sydney)
🏢 SAHARA DISABILITY AND CARE SERVICES
📍 Sydney