Working closely with management, trainers and administration team, you will assist with the administration of the complete student lifecycle, from enrolment through to completion and certification.

Key responsibilities

Front of house / reception duties

Processing student enrolments and maintaining accurate student records

Managing student information within the Student Management System

Monitoring student progress, outstanding assessments and course requirements

Reviewing student files to ensure required documentation and evidence has been received

Assisting with course scheduling and trainer coordination

Communicating with students regarding enrolments, training, assessments, placement and course completion

Processing completions and assisting with the issuance of Statements of Attainment and Qualifications

Maintaining accurate AVETMISS and USI information

Uploading, checking and maintaining training and assessment records

Assisting with funded training administration where applicable

About you

Previous experience working in RTO administration





Experience using aXcelerate or another Student Management System – aXcelerate experience is strongly preferred

A good understanding of the student lifecycle within an RTO

Knowledge of AVETMISS, USI and RTO administrative requirements

Strong attention to detail and record-keeping skills

Excellent written and verbal communication skills

Solid computer skills and confidence learning new systems

The ability to prioritise multiple tasks and meet deadlines

A proactive approach and willingness to take ownership of your work

A supportive and friendly team environment

A varied role with exposure to different areas of RTO operations

Opportunity to grow with the organisation

Training and support in our systems and processes

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

Sign in to start saving jobs in your profile.

Don’t have a Jora account? Register with:

Do you want to receive recommendations for similar jobs?

#J-18808-Ljbffr

📌 RTO Reception & Administrator (Williamstown)
🏢 Built Training & Education
📍 Williamstown