Kohort Partners Pty in Brisbane is seeking a Salesforce Support Analyst (Service Cloud) for a 6-month contract to go live within a greenfield implementation. You will maintain and enhance the Service Cloud setup, troubleshoot issues, and support a scalable service model.
Responsibilities include managing case workflows, email-to-case, Omnichannel routing, and keeping the production environment reliable. Some Apex/LWC fixes required; weekend on-call participation is expected, not a full weekend