About Evallies

We are a boutique psychiatry clinic that provides adult and childhood psychiatry services in person and via telehealth. The clinic involves psychologists, psychiatrists and nutritionists. Clinicians specialise in treating autism spectrum disorder, ADHD, OCD, anxiety and eating disorders, offering personalised treatment plans tailored to individual needs. Website: www.evallies.com.au

Evallies creates a professional, calm and well-supported environment for both patients and clinicians, with a strong emphasis on discretion, respect, clinical excellence and continuity of care.

About the Role

We are seeking an experienced Medical Receptionist / Administrator to join Evallies on a part-time basis - 2 day per week on Thursdays and Fridays (9am - 5am). With a high demand for Evallies services, offerings are expanding quickly and an increase of days is possible in the near future, if desired.

This role suits someone who enjoys a vibrant skilled environment, values patient care, and takes pride in being highly organised, calm and detail oriented. No clinical background or mental health qualifications are required and full training is provided, including on our clinical escalation and safety protocols, so you're well supported in handling sensitive situations.

Key Responsibilities

Reporting to the Practice Manager, your responsibilities will include, but are not limited to:

- Welcoming patients and visitors in a professional, friendly and discreet manner

- Managing patient enquiries via phone and email with empathy and confidentiality

- Scheduling and coordinating appointments across all service offerings

- Ensuring all patient documentation is completed accurately and uploaded to medical records

- Processing billing and payments, including Medicare and private billing.

- Managing deposits, appointment confirmations and recalls





- Coordinating follow-up to support continuity of care

- Providing administrative support to clinicians to ensure smooth clinic flow

- Preparing, reviewing and sending correspondence to referring doctors and healthcare providers

- Uploading and managing clinical documentation as required

- End-of-day reconciliation and administrative checks with strong attention to detail

- Maintaining a clean, organised and professional front-of-house environment

- Prioritising tasks effectively in a rapid-paced specialist setting

Essential Requirements

- Previous experience in medical reception or administration desired

- Excellent interpersonal, verbal and written communication skills

- Strong organisational and time management abilities

- High level of accuracy and attention to detail

- Confidence using medical software and office systems

- Ability to manage competing priorities while maintaining a high standard of patient care

- Comfortable managing sensitive patient interactions with professionalism and discretion.

- Experience in psychiatry or other specialist medical practices is highly regarded but not essential.

Training & Role Structure

- Comprehensive onboarding and training tailored to help you succeed in the role.

- Ongoing support and development as the medical practice grows

Why You’ll Enjoy Working at Evallies

- Supportive, professional and inclusive team culture

- Meaningful patient interaction and continuity of care

- Exposure to a variety of mental health specialties

- Stable, part-time role in a growing specialist medical group

- Convenient Kew location

If you are an experienced medical receptionist or administrator who values professionalism, patient care and variety in your work, we would welcome your application.

Please apply via SEEK with your CV and a brief cover letter outlining your experience and interest in working with Evallies.

📌 Part-Time Medical Receptionist / Administration (Kew)
🏢 Evallies Rooms
📍 Kew