Warragul Toyota is looking for a friendly, professional, bubbly and customer-focused Receptionist to become an significant part of our dealership team.
This is a fantastic opportunity for someone who genuinely enjoys working with people, takes pride in delivering exceptional customer service, knows how to make a fantastic coffee, and wants to be the welcoming face of a respected local business.
Reporting directly to the General Manager of Sales, you will be responsible for creating a warm and professional first impression for every customer who walks through our doors, while providing important administrative and front-of-house support to the wider dealership.
We are looking for someone who is confident, organised and naturally personable. Previous reception, administration, automotive or customer service experience is preferred, but not essential. Most importantly, we want someone with the right attitude, strong communication skills and a genuine commitment to looking after our customers.
Join the team at Warragul Toyota
Warragul Toyota is looking for a friendly, professional, bubbly and customer-focused Receptionist to become an important part of our dealership team.
This is a fantastic opportunity for someone who genuinely enjoys working with people, takes pride in delivering exceptional customer service, knows how to make a fantastic coffee, and wants to be the welcoming face of a respected local business.
Reporting directly to the General Manager of Sales, you will be responsible for creating a warm and professional first impression for every customer who walks through our doors, while providing important administrative and front-of-house support to the wider dealership.
We are looking for someone who is confident, organised and naturally personable. Previous reception, administration,



automotive or customer service experience is preferred, but not essential. Most importantly, we want someone with the right attitude, strong communication skills and a genuine commitment to looking after our customers.
About the Role
As our Receptionist, your responsibilities will include:
Welcoming customers and visitors to the dealership in a friendly and professional manner
Making coffee for customers coming into the dealership from a professional Barista coffee machine.
Answering and directing incoming telephone calls
Responding to customer enquiries and ensuring they are connected with the appropriate team member
Managing the reception area and ensuring it is presented to a high standard
Assisting customers with general enquiries and providing a positive customer experience
Supporting the Sales team and General Manager with day-to-day administration
Managing appointments and directing customers to the appropriate department
Assisting with general office and administrative duties, such as filing and data entry
Supporting the dealership team with customer follow-up and other tasks as required
Maintaining a professional, organised and welcoming front-of-house environment
About You
We are looking for someone who:
Has excellent communication and interpersonal skills
Is confident, friendly and approachable
Barista experience preferred




Presents professionally and takes pride in their appearance and work
Has a genuine passion for providing outstanding customer service
Is organised and able to manage multiple tasks at once
Has excellent attention to detail
Is confident using computers and learning new systems
Can remain calm and qualified in a busy environment
Is reliable, punctual and takes ownership of their responsibilities
Enjoys being part of a team and contributing to a positive workplace culture
Has a positive attitude and a willingness to learn
Previous reception, administration, automotive or customer service experience will be highly regarded, however we are also open to the right person who may be looking to take the next step in their career.
Why Join Warragul Toyota?
Warragul Toyota is more than just a car dealership. We have been part of the Warragul and Gippsland community for 60 years, and we pride ourselves on looking after our customers and supporting our local community.
You will be joining a well-established Toyota dealership with the opportunity to work alongside an experienced and supportive team in a professional retail environment.
Toyota's dealership network also provides opportunities for ongoing learning and development, including access to Toyota training programs and potential career progression.
The Opportunity
If you are someone who loves dealing with people, enjoys being busy, takes pride in doing things well and wants to be part of a positive team, we would love to hear from you.
This is an excellent opportunity for an experienced receptionist or customer service professional, or someone with the right attitude who is looking to establish themselves in a professional dealership environment.
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📌 Receptionist (Victoria)
🏢 Warragul Toyota
📍 Victoria