Job Description
Lead performance. Build a winning team. Elevate every customer experience.
n
Wynstan is looking for a hands-on Victorian Sales Manager to drive showroom performance, coach a high-performing sales team and deliver exceptional customer service. This is a visible leadership role for someone who thrives on targets, accountability and continuous improvement.
What you'll do n
n
Drive showroom budgets, weekly sales targets, conversion rates and order value.
n
Maximise phone, web, walk-in, Real Estate and B2B leads, while monitoring pending orders, errors and holds.
n
Provide sales consulting cover during leave and peak periods, and develop Sales Consultants through regular coaching.
n
Act as the point of contact for showroom enquiries and create a client-focused environment through proactive follow-up and issue resolution.
n
Monitor customer satisfaction surveys and work to reduce Sales Consultant errors and returns.
n
Prepare showroom information for the weekly management round-up report.
n
Manage showroom events, openings, launches, exhibitions and company event preparation.
n
Recruit, roster, train, motivate and retain the showroom team, managing performance, productivity, leave and competency records.
n
Plan and document training programs covering operations, customer service and product knowledge.
n
Monitor working relationships between showrooms, consultants and installers.
n
Lead fortnightly sales reviews, monthly showroom meetings and audits, and communicate outcomes through management and Victorian team meetings.
n
Maintain strong customer service, company policy and WHS standards, including reporting hazards and unsafe acts.
n
Support installation-related customer service,



report issues to the Installation Manager, reduce service calls and returns, and monitor labour requirements.
n
What you'll bring n
n
Proven sales leadership and team coaching capability.
n
A commercial mindset with a robust focus on results.
n
Excellent communication, organisation and problem-solving skills.
n
A proactive, customer-first approach and confidence working autonomously.
n
Strong attention to detail and sound computer skills; Powerlink experience is an advantage.
n
Be well organised with good time management and the ability to work under pressure to meet conflicting deadlines
n
Why Wynstan? n
For more than 58 years, Wynstan has been a trusted Australian manufacturer, supplier and installer of blinds, doors, shutters and awnings. With showrooms throughout NSW and Victoria, we're continuing to grow by delivering quality products and exceptional customer service.
n
Wynstan is part of the Hunter Douglas Group, a well-established business with operations across Australia and New Zealand and connections to a wider APAC and global technology environment.
n
You'll have the opportunity to:
n
n
Drive sales performance across a high-growth, dynamic environment.
n
Lead, coach and develop a high-performing sales team.
n
Own targets, build strong customer relationships and drive new business.
n
Work closely with experienced teams across Australia,
n
Shape sales strategy and turn opportunities into results.
n
Make a visible impact on the growth and success of the business.
n
Access our EAP.
n
n
Bring the drive, own the numbers. A visible sales leadership role for someone who loves winning, developing people and making things better every day.
#J-*****-Ljbffr

📌 Sales Manager (Melbourne)
🏢 Wynstan Designs
📍 Melbourne