Job Description
About the organisation
n My client is a well-established international trading business with operations across Australia and overseas. The organisation works across customer, supplier, logistics and trading functions, providing a fast-paced and commercially focused environment. With a strong emphasis on customer service, accuracy and collaboration, this is an opportunity to join a hands-on team and play an important role supporting key customer and supplier accounts.
About the role n
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Manage customer and supplier orders by creating, maintaining and accurately updating contracts and order information in SAP.
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Coordinate logistics and shipping activity, including vessel bookings, shipping dates, cargo surveys and required documentation.
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Keep customers and suppliers informed by providing timely updates and following up outstanding orders and information.
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Manage customer service administration, including a shared inbox, credit checks, JIT reports, Excel reporting and foreign currency bookings.
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Support accounts payable processes, including three-way matching, invoice processing, supplier reconciliations and payment administration.
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About you n
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2+ years' experience in business administration, customer service,



client services or a similar commercial role.
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Strong stakeholder management skills, with the confidence to communicate with customers, suppliers and international teams.
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Highly organised and detail-oriented, with the ability to manage multiple priorities in a high-volume environment.
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Systems savvy, ideally with experience using SAP or another Tier 1 ERP system, along with strong Excel skills.
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Proactive and positive approach, with a willingness to learn, take ownership and work collaboratively within a hands-on team.
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What's in it for you? n
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Discretionary bonus with robust earning potential and the opportunity to be rewarded for your contribution.
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Hybrid working flexibility, providing a balance between collaboration in the office and working from home.
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Collaborative and driven culture, working alongside a supportive team in a fast-paced commercial environment.
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Career development and progression opportunities, with scope to grow your skills and take on greater responsibility internally.
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Growing industry with strong demand, offering the opportunity to build your career within an expanding and commercially focused sector.
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📌 Customer Support Administration (Melbourne)
🏢 Sharp & Carter
📍 Melbourne