Job Description
EXECUTIVE HOUSEKEEPING MANAGER - MELBOURNE About Ozone Hospitality Services n
Ozone Hospitality Services is a leading provider of outsourced housekeeping and hospitality services across Australia, partnering with some of the country's leading hotel brands.
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We are seeking an experienced
Executive Housekeeping Manager
to lead a prestigious
5-star hotel operation in Melbourne
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About the Role n
Reporting to the Regional Operations Manager, you will oversee the housekeeping operation and lead a large team of Supervisors, Team Leaders, Room Attendants and Public Area Attendants.
Key Responsibilities n
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Lead and develop a high-performing housekeeping team.
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Oversee daily room and public area operations.
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Maintain luxury hotel cleanliness and service standards.
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Manage rosters, labour costs, productivity and KPIs.
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Recruit, train and performance-manage team members.
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Manage stock, equipment and housekeeping resources.
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Build strong relationships with hotel management and stakeholders.
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Ensure WHS and company standards are consistently met.
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Resolve guest concerns and drive continuous improvement.
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Essential Requirements n
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Recent experience as an Executive Housekeeping Manager or Assistant Executive Housekeeping Manager in a luxury 5-star hotel in Melbourne.
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Proven experience leading large housekeeping teams.
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Strong people management, communication and organisational skills.
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Experience managing labour budgets and productivity.
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Solid understanding of WHS requirements.
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Flexibility to work weekends and public holidays when required.
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What We Offer n
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Competitive salary package.
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Career progression and leadership development.
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Supportive leadership team.
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Employee recognition and rewards.
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Opportunity to work with leading hotel brands.
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Long-term career opportunities with a growing national organisation.
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Sponsorship opportunities may be available for outstanding candidates.
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Apply Now n
If you are an experienced hospitality leader ready to take the next step in your career, we would love to hear from you.
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Please note: Recent leadership experience within a 5-star luxury hotel in Melbourne is essential. Applications that do not meet this requirement may not be progressed.