Job Description
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Direct message the job poster from CareCone Group
Talent Acquisition Consultant at Carecone Australia n
Role: ServiceNow Developer
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Location: Melbourne
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Job Description:
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Key Responsibilities
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Design, implement, and configure
ServiceNow ITOM modules
including
Discovery
,
Service Mapping
,
Event Management
, and
Orchestration
.
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Develop and manage
Service Portal
components, ensuring a seamless user experience for stakeholders and IT teams.
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Ensure optimal performance and functionality of ITOM processes across the ServiceNow platform.
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Collaborate with ITSM (IT Service Management), development, and infrastructure teams to align ITOM with business objectives and workflows.
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Develop and execute integration plans to link ITOM with external systems, tools, and environments.
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Provide technical expertise for troubleshooting, resolving issues, and optimizing the ITOM processes.
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Lead and support ServiceNow ITOM-related upgrades, enhancements, and patches.
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Design automation workflows for IT operations and improve operational efficiency.
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Create and manage custom workflows within the
Service Portal
to improve IT self-service capabilities.
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Preferred Qualifications
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ServiceNow Certified System Administrator
or
ServiceNow Certified Implementation Specialist (ITOM)
certification.
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Experience with integrating ServiceNow ITOM with third-party tools or platforms (e.g., monitoring tools, CMDBs, etc.).
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Familiarity with Cloud environments (e.g., AWS, Azure) and integrating with ServiceNow.
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Experience with ServiceNow performance tuning and optimization.
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Robust understanding of network and infrastructure operations, including monitoring tools and processes.
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Interested people can share their resume at or can reach me on
Seniority level n
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Seniority level Mid-Senior level
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Employment type n
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Employment type Full-time
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Job function n
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Job function Information Technology
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Industries Information Services and Technology, Information and Media
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📌 Servicenow Developer (Melbourne)
🏢 CareCone Group
📍 Melbourne