Job Description
Surf Hardware International Pty Ltd – Woolgoolga NSW
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For the last 150 years, Gowings Bros Limited, has existed with one goal in mind - enriching lives with sustainable, functional and durable products made for adventure. In **** Gowings Bros Limited purchased Alvey to compliment other iconic outdoor brands including FCS, Softech and Gorilla Grip.
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We have moved the Alvey manufacturing facility from QLD to Woolgoolga to consolidate with our Global HQ in central Coffs Harbour and we are looking for a candidate who is based in the Coffs Harbour region who is interested in joining the Alvey manufacturing team.
About the role n
The position provides practical, responsive support across day-to-day manufacturing operations. This is a hands-on role for someone who is comfortable switching between administration, customer service and supplier contact, and
operational/manufacturing
tasks.
Key responsibilities n
Manage correspondence, filing, scanning, data entry, document preparation, registers and routine reporting
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Follow up open actions, coordinate paperwork, maintain accurate job or order information and assist the team with day-to-day tasks
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Respond professionally to phone and email enquiries, process customer orders, provide status updates and elevate issues when required
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Assist with purchase orders, sales orders, delivery documentation, invoice checks and record reconciliation
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Keep business systems, spreadsheets,



templates and electronic files current, complete and easy to retrieve
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Provide practical assistance during busy periods, cover routine administrative tasks and contribute to manufacturing as needed
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Learn and contribute to the production process – assembly and general manufacturing processes
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Suggest and implement practical improvements that reduce errors, delays, duplication or unnecessary cost
About you n
Organised, dependable and willing to take ownership
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Practical and comfortable completing both routine and unexpected tasks
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Clear written and verbal communication
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Confident using Microsoft software, particularly Outlook, Word and Excel
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Positive, service-focused approach with a willingness to learn
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Fishing industry knowledge - desired
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Experience in an operations, warehouse, distribution, manufacturing or e-commerce setting - desired
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Exposure to ERP, CRM, accounting, inventory or order-management systems - desired
What We Offer: n
At Gowing Bros Limited, we are committed to providing a supportive and inclusive work environment that empowers our employees to thrive. You'll have access to a range of benefits, including competitive remuneration, staff product allowance, staff discounts and opportunities for professional development.
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Surf Hardware International and Alvey are part of the Gowings Bros Limited group of organisations.
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📌 Manufacturing Support Officer (Coffs Harbour)
🏢 Surf Hardware International
📍 Coffs Harbour