Job Description
This range is provided by DBiz.ai. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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A$80,******/yr - A$80,******/yr
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Position Title:
Tech Lead - Service Desk IT
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Location:
Australia – Sydney, Melbourne, Adelaide, Brisbane, Canberra, Perth
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Description
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Digital Biz Solutions Pty Ltd are looking for
Tech Lead - Service Desk IT
to work on some major client projects in Australia. The position will be full time.
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Duties as follows:
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Manage Microsoft Azure infrastructure (VMs, networking, storage) for high availability.
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Provision and secure endpoints via Intune and Autopilot with compliance enforcement.
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Enforce device policies using BitLocker, Defender AV, and app control via MDM.
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Configure Azure Firewall, network segmentation, and private endpoints for IP protection.
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Monitor and respond to threats using Microsoft Defender.
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Maintain VPNs, DNS, DHCP, and secure IP routing across sites.
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Maintain Microsoft 365 security across Exchange, SharePoint, and Teams.
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Apply OS hardening, patching, and vulnerability remediation across all systems.
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Strong proficiency in troubleshooting desktop hardware, software, and network-related issues.
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In-depth knowledge and hands-on experience with Microsoft cloud technologies, including Microsoft 365, Entra, and Endpoint Manager.
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Solid understanding of Active Directory, Group Policy, and server operating systems
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Proficiency with networking concepts and protocols, TCP/IP, DNS, DHCP, and VPN technologies.
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Excellent problem-solving skills, with the ability to diagnose and resolve technical issues independently.
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Strong communication skills, both verbal and written, to effectively interact with clients and team members.
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Proven ability to prioritise tasks and work efficiently in a fast-paced setting.
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Microsoft certifications, such as MCSE, MCSA, or Microsoft 365 certifications.
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Must have at least relevant minimum 3 years' experience.
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Salary: AUD$80,000 and above (excluding Super)
Seniority level n
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Seniority level Mid-Senior level
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Employment type n
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Employment type Full-time
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Job function n
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Job function Customer Service
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Industries Software Development and IT Services and IT Consulting
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📌 Tech Lead - Service Desk It (Melbourne)
🏢 DBiz.ai
📍 Melbourne