SALES ASSOCIATE — POP MART
Global Pop-Culture | Immediate Start Position Available: Part time $28 p/hour (base)
POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.
Why You'll Love Working at POP MART
Work with products customers genuinely love - collectors, fans and families
Weekly new releases keep every day exciting and fast-moving
Clear career progression opportunities within a growing business
Job security with a rapidly expanding global brand
Monthly product incentives (post-probation)
Supportive, energetic and inclusive team culture
Annual POP LAND (Beijing) pass
A colourful, creative retail environment
What You'll Do
Deliver Great Customer Experiences - Engage customers confidently and provide friendly, energetic service; Share product knowledge and introduce new collections; Support sales through upselling and cross-selling opportunities.
Maintain Store Standards - Replenish stock and maintain visual merchandising standards; Support deliveries, stock counts and inventory accuracy; Keep the store clean, organised and customer-ready.
Support Daily Store Operations - Process transactions accurately through POS systems; Follow store procedures and loss prevention standards; Support product launches and peak trading periods.




Who You Are
Confident and customer-focused
Passionate about retail, pop culture or collectibles
Energised by fast-paced environments
Reliable, positive and adaptable
Strong communicator with excellent attention to detail
Part-Time Availability Requirements
This is a permanent part-time position.
Availability to work 3-4 days per week is required.
Applicants must be available to work at least one weekend day and one late-night trading shift each week.
Rosters are planned in advance to support consistency and work-life balance.
Flexibility to support business needs, peak trading periods and major product launches is expected.
Availability throughout peak trading periods, including November to January, is essential.
Company Requirements
Full and permanent Australian working rights are required.
Equal Pay and Equal Opportunity
POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
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📌 Part-Time Sales Associate (Doncaster) (Melbourne)
🏢 POP MART
📍 Melbourne