Are you a customer-focused
Key Accounts Manager
with experience in fire protection, building services or a similar industry?
We're looking for someone to take ownership of a portfolio of key clients across our
fire protection maintenance and compliance services
.
We're Hiring: Key Accounts Manager – Fire Protection Services
What you'll do
Build and maintain robust relationships with key clients.
Be the main point of contact for service queries, issues and escalations.
Work with technicians, service coordinators and project teams to ensure great service delivery.
Monitor contracts, KPIs and SLAs.
Conduct client meetings and site visits.
Manage outstanding works, defects and rectifications.
Identify opportunities to grow existing client relationships and services.
Support new contract pricing, mobilisation and handover.
Ensure services align with relevant standards, including
AS ****
.
What we're looking for
Experience in
account management,



client relationships or service coordination
.
Fire protection or building services experience is highly desirable.
Good understanding of fire systems — wet/dry, detection, passive fire, EWIS etc.
Strong communication, organisation and commercial skills.
Customer-focused with excellent attention to detail.
Uptick and Microsoft Office
experience is desirable.
Current Driver's Licence.
Why Force Fire?
Competitive salary + car allowance
Supportive team and great culture
Training and career development
Growing business with exciting opportunities
A strong focus on safety, reliability and long-term client relationships
Ready to take the next step? Join the Force Fire team and help us deliver exceptional service to our clients.
#J-*****-Ljbffr

📌 Key Accounts Manager – Fire Protection Services (Sydney)
🏢 Force Fire Services P/L
📍 Sydney