Job Description
We're Hiring: Key Accounts Manager - Fire Protection Services
n
Are you a customer-focused
Key Accounts Manager
with experience in fire protection, building services or a similar industry?
n
We're looking for someone to take ownership of a portfolio of key clients across our
fire protection maintenance and compliance services
.
What you'll do n
n
Build and maintain strong relationships with key clients.
n
Be the main point of contact for service queries, issues and escalations.
n
Work with technicians, service coordinators and project teams to ensure great service delivery.
n
Monitor contracts, KPIs and SLAs.
n
Conduct client meetings and site visits.
n
Manage outstanding works, defects and rectifications.
n
Identify opportunities to grow existing client relationships and services.
n
Support recent contract pricing, mobilisation and handover.
n
Ensure services align with relevant standards, including
AS ****
.
n
What we're looking for n
n
Experience in




account management, client relationships or service coordination
.
n
Fire protection or building services experience is highly desirable.
n
Good understanding of fire systems - wet/dry, detection, passive fire, EWIS etc.
n
Strong communication, organisation and commercial skills.
n
Customer-focused with excellent attention to detail.
n
Uptick and Microsoft Office
experience is desirable.
n
Current Driver's Licence.
n
Why Force Fire? n
Competitive salary + car allowance
n
Supportive team and great culture
n
Training and career development
n
Growing business with exciting opportunities
n
️ A strong focus on safety, reliability and long-term client relationships
n
Ready to take the next step? Join the Force Fire team and help us deliver exceptional service to our clients.
n
Apply now!

📌 Key Accounts Manager - Fire Protection Services (Sydney)
🏢 Force Fire
📍 Sydney