Job Description
About the job Customer Support Mandarin Speaker n
We are looking for a detail-oriented and customer-focused
Mandarin-speaking Customer Support Executive
to join our team. This role is ideal for someone who thrives in a fast-paced environment, communicates confidently, and is committed to delivering high-quality service.
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Location: On-site
n Visa Support: Provided
n Employment Type: Full-time
What You'll Do n
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Handle and support Sales Executives' requests while resolving customer issues efficiently
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Ensure all processes align with pricing guidelines, company policies, and regulations
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Verify sales information on every interaction to ensure accuracy and compliance
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Manage and resolve first-level sales escalations
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Follow up daily on unresolved cases until full resolution
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Deliver professional and high-quality support to external customers
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Create a positive,



customer-friendly experience through effective communication
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Provide timely, accurate assistance while maintaining integrity and adherence to SOPs
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What We're Looking For n
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Fluent in
Mandarin
and good command of English
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Strong verbal and written communication skills
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Detail-oriented with strong problem-solving ability
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Ability to handle pressure and manage multiple cases
simultaneouslyCustomer
-first mindset with a skilled attitude
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Prior experience in customer support or sales support is a plus (not mandatory)
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What We Offer n
Competitive salary package
n Full visa and relocation support
n Career growth in an international environment
n Structured training and onboarding
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📌 Customer Support Mandarin Speaker (South Australia)
🏢 CB Talents
📍 South Australia