Job Description
Support Worker – Complex Mental Health (Northern Suburbs / Melbourne CBD) n
As a Support Worker with Recovery Alliance Care, you will:
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Provide person-centred and trauma-informed support to clients experiencing complex mental health challenges.
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Support clients with behaviours of concern and AOD-related challenges.
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Assist clients to work towards their individual goals and increase independence.
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Promote safety, dignity, choice and empowerment in every interaction.
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Build positive and trusting relationships with clients.
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Support community participation and engagement where appropriate.
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Follow individual support plans, Behaviour Support Plans and organisational procedures.
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Work collaboratively with Client Care Coordinators, Support Coordinators and other members of the client's support network.
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Complete accurate progress notes and documentation.
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Communicate effectively with the team regarding client wellbeing, changes in presentation and incidents.
About the Role n
As a Support Worker with Recovery Alliance Care, you will:
n
n
Provide person-centred and trauma-informed support to clients experiencing complex mental health challenges.
n
Support clients with behaviours of concern and AOD-related challenges.
n




Assist clients to work towards their individual goals and increase independence.
n
Promote safety, dignity, choice and empowerment in every interaction.
n
Build positive and trusting relationships with clients.
n
Support community participation and engagement where appropriate.
n
Follow individual support plans, Behaviour Support Plans and organisational procedures.
n
Work collaboratively with Client Care Coordinators, Support Coordinators and other members of the client's support network.
n
Complete accurate progress notes and documentation.
n
Communicate effectively with the team regarding client wellbeing, changes in presentation and incidents.
n
About You n
We are looking for Support Workers who are:
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Compassionate, patient and non-judgemental.
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Confident working with complex mental health presentations.
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Experienced in supporting behaviours of concern.
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Familiar with trauma-informed and recovery-oriented approaches.
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Able to remain calm and professional in challenging situations.
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Reliable and committed to providing consistent support.
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Comfortable working independently while also contributing to a team.
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Strong communicators who can build genuine skilled relationships with clients.
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📌 Support Worker - Complex Mental Health (Northern Suburbs / Melbourne Cbd)
🏢 Recovery Alliance Care
📍 Melbourne