Job Description
Job Description n
About the Role
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We're looking for a motivated AML/CTF Support Officer to join our AML/CTF team and play a key role in supporting our financial crime framework. This is an excellent opportunity for someone looking to develop foundations in their AML/CTF career to further develop their expertise in a supportive, purpose‐driven banking environment. You'll gain experience in transaction monitoring, investigations, regulatory reporting and program uplift activities.
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Key Responsibilities
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In this role, you will:
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Transaction Monitoring & Investigations
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Review alerts and customer activity to identify unusual or suspicious behaviour
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Conduct investigations and contribute to the preparation of Suspicious Matter Reports (SMRs)
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AML/CTF Reporting & Compliance
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Support timely and accurate reporting to AUSTRAC in line with regulatory obligations
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Maintain appropriate documentation and audit trails
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Assist with onboarding reviews, KYC processes and enhanced due diligence activities
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Support periodic reviews of higher‐risk customers
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Program Support & Uplift
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Contribute to improvements in AML/CTF controls, processes and systems
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Assist with internal reviews, audits and regulatory requests
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Stakeholder Engagement
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Work closely with frontline teams to support understanding of AML/CTF obligations
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Provide practical, risk‐based guidance to the business
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Desired Skills and Experience n
About You
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Prior experience in AML/CTF investigations, financial crime or compliance is preferred; however,



candidates with extensive Line 1 banking experience will also be considered
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Demonstrated understanding of the AML/CTF Act and AUSTRAC reporting requirements
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Experience in one or more of: n
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transaction monitoring
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investigations / case management
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KYC / onboarding / CDD
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Strong attention to detail and analytical capability
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Developing confidence in stakeholder engagement
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A proactive mindset and willingness to learn
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What this role offers
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Exposure to a broad range of financial crime disciplines (beyond just monitoring)
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Opportunity to build end‐to‐end AML/CTF capability
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Supportive environment focused on development and coaching
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Pathway toward senior AML/CTF or compliance roles
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We count on you. And you can count on us.
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Why Defence Bank?
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Make real impact
n This is an prospect to shape and embed first‐line risk capability across critical business areas, with strong leadership support and visibility.
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Purpose‐led banking
n What you do here genuinely matters. You'll contribute to protecting members, enabling responsible growth and supporting the Defence community.
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Flexibility that's genuinely lived
n We support flexible and hybrid working and trust our people to work in ways that support both performance and wellbeing.
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Defence Bank is committed to providing equal opportunities for employment and seek a team that reflects our diverse community.
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All successful candidates will be required to complete employment checks prior to an offer of employment.
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📌 Aml/Ctf Support Officer (Melbourne)
🏢 Defence Bank
📍 Melbourne