Location flexibility:
We would also consider candidates based in Sydney, Brisbane or Melbourne for a remote working arrangement.
Verve Insurance is looking for an organised, customer focused
Administration Office
r to join our team. In this role, you will support the day-to-day administration of insurance renewals, policies and claims, helping clients and colleagues receive timely, reliable service.
What you will do
Assist with insurance renewals, policy documentation and claims administration
Liaise with brokers, insurers, clients and internal stakeholders
Track outstanding information and follow up to keep matters moving
Maintain accurate records and update internal systems
Respond to enquiries and provide timely administrative support
Help the team meet deadlines and deliver a high standard of service
About you
You are a dependable administrator who enjoys helping people and keeping things on track. You take pride in accurate work, follow through on outstanding tasks and communicate clearly with clients and colleagues.
Ideally, you will bring:
Experience in an administration or customer service role
Exposure to insurance policies, renewals or claims, which would be highly regarded
Experience in the real estate or construction sectors, which would be an advantage




Solid attention to detail when handling documents, data and correspondence
Confidence using systems to maintain records and track deadlines
The ability to manage competing priorities and follow up without being prompted
Clear written and verbal communication skills
A professional and helpful approach when dealing with clients, brokers and insurers
A willingness to learn and develop your knowledge of insurance
If you have strong administration skills, a proactive attitude and an interest in insurance, we would love to hear from you.
What is on Offer
Competitive salary
Career progression and continuous professional development
Wellbeing days
Corporate Volunteer leave
Long term career stability
Employee Assistance Program (EAP)
Rewards and discounted shopping program
Working with passionate professionals
Ready to jump on board? Bring your passion, skills, and enthusiasm to a dynamic team where innovation meets opportunity, and together we can make a meaningful impact!
We are committed to fostering, cultivating and preserving a culture of diversity, equityand inclusion. We strive to promote a professional and inclusive environment where all staff are respected, valued and empowered to thrive
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📌 Administration Officer – Insurance (Canberra)
🏢 CIVIUM
📍 Canberra