Triniti Home Care Pty Ltd – Campbelltown NSW
Make a difference every day. Help people live the life they choose.
Are you an experienced NDIS professional who loves
people, organisation and problem-solving
?
Do you have hands-on experience in disability or aged care and understand what it takes to coordinate quality support services?
Triniti Home Care is looking for an experienced Service Coordinator to join our growing team in Campbelltown.
You'll play a key role in making sure our participants receive the
right support, from the right worker, at the right time
— while working alongside a supportive, nurse-led leadership team.
Why join Triniti Home Care?
$80,000 + superannuation + on-call allowance
Full-time position based in
Campbelltown
Join a
growing, nurse-led NDIS provider
Supportive and close-knit management team
Ongoing training and career development
Opportunities for career growth
Make a genuine difference in the lives of NDIS participants
Be part of a team that values
quality, reliability and person-centred support
About the role
As a Service Coordinator, you'll report to the Service Manager and work closely with our Care Coordinator and wider Service Management Team. You'll be responsible for coordinating day-to-day services and ensuring participants, families, support workers and stakeholders remain connected and informed. Every day brings something different.



You'll play an important role in supporting our participants and team by coordinating rosters, helping with last-minute changes, welcoming new participants, keeping compliance on track, and making sure everyone has the support they need. You'll be part of a friendly, supportive team where your organisation, communication and care can make a real difference every day.
Key responsibilities
Build and manage support worker rosters
Coordinate last-minute shift changes, cancellations and coverage
Match support workers with participants based on skills, experience, training and participant preferences
Coordinate the onboarding of new participants, including service agreements and schedules of support
Communicate regularly with participants, families, Support Coordinators, Plan Managers and allied health professionals
Monitor shift notes, progress notes and timesheets for accuracy and completeness
Report, coordinate and follow up incidents and complaints in accordance with NDIS requirements
Assist with worker compliance, including screening, training and competency records
Maintain accurate documentation and support audit readiness
Help identify and resolve service delivery issues quickly and professionally
Participate in the on-call roster, with an on-call allowance provided
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📌 Service Coordinator (Sydney)
🏢 Triniti Home care
📍 Sydney