Job Description
Job Description n
Lead the delivery of exceptional customer experiences in-store by overseeing operational execution and driving service excellence.
Key Responsibilities n
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Coach and develop Warehouse and Customer Service teams' knowledge and capability.
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Deliver a positive store atmosphere to create a excellent customer experience and effectively resolve any customer complaints and queries.
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Ensure store is meeting all compliance and legislative requirements.
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Monitor the store activities to ensure it aligns with the businesses core policy and standard operating procedures.
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Establish and oversee effective warehouse inventory management processes and systems.
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#J-*****-Ljbffr
📌 Customer Service Manager - Moorabbin (Sydney)
🏢 The Good Guys
📍 Sydney
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