02 Oct
|
Launic Motor Group
|
Melbourne
02 Oct
Launic Motor Group
Melbourne
Job Description
South Yarra Volkswagen is seeking an
Experienced Parts Interpreter - Automotive
to join our team on a
full-time basis.
This role is fundamental to our operations, serving as the vital link between our Trade & Panel customers, mechanics, and parts suppliers. As a Parts Interpreter, you will be responsible for accurately identifying, locating, and sourcing automotive parts, ensuring that both our external customers & workshop operates efficiently and customers receive the correct components for their vehicles.
What you'll be doing n
Accurately interpret and identify automotive parts from customer and mechanic requests, using technical knowledge and parts catalogues
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Source and locate parts from suppliers and inventory systems, ensuring availability and cost-effectiveness
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Utilise parts management software and databases to retrieve specifications, part numbers, and pricing information
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Liaise between workshop staff, customers, and parts suppliers to communicate part requirements and delivery timelines
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Maintain accurate records of parts orders, inventory levels, and pricing quotations
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Advise customers and mechanics on part compatibility, availability, and alternative options when necessary
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Process parts orders and manage delivery schedules to minimise workshop downtime
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Ensure compliance with inventory management procedures and maintain organised stock systems
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Provide exceptional customer service, responding to enquiries professionally and promptly
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Contribute to the efficiency of the workshop by ensuring parts are sourced quickly and accurately
What we're looking for n
Proven experience as a Parts Interpreter, Parts Advisor, or similar role within the automotive industry
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Strong knowledge of automotive parts, components,
and vehicle systems across multiple makes and models
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Proficiency with parts management software and computer systems, including the ability to navigate parts catalogues and databases efficiently
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Excellent organisational and time management skills, with the ability to prioritise multiple tasks in a fast-paced environment
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Strong communication skills, both written and verbal, with the ability to explain technical information clearly to various stakeholders
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Attention to detail and accuracy in identifying parts and processing orders
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Problem-solving abilities and resourcefulness in sourcing hard-to-find components
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Customer service excellence and a professional demeanour
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Valid driver's licence (desirable)
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Knowledge of Australian automotive regulations and standards is advantageous
What we offer n
At Launic Motor Group, we are committed to creating a supportive and rewarding work workplace. We offer competitive remuneration, opportunities for professional development within the automotive industry, and a collaborative team culture. We recognise the value of our employees and provide a workplace where your skills and expertise are appreciated. We encourage work-life balance and provide a safe, respectful working environment. Additional benefits include staff discounts on parts and services, and ongoing training to keep you updated with the latest automotive technology and parts knowledge.
About us n
As part of the Launic Motor Group, LMG is a family-owned dealership group based in Melbourne representing a number of brands, Volkswagen, Skoda, Omoda Jaecoo & Farizon. The successful candidate will be based at our South Yarra Site.
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We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age who have rights to work in Australia.
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📌 Parts Interpreter - Automotive (Melbourne)
🏢 Launic Motor Group
📍 Melbourne