Job Description
SMASH REPAIR RECEPTIONIST/FRONT OF OFFICE ADMINISTRATION n
As the first point of contact for our customers, you'll play an important role in providing excellent customer service and keeping the front office running smoothly.
Key responsibilities n
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Greeting customers and handling phone enquiries
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Booking vehicles in for repairs and managing appointments
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Liaising with customers, insurers and assessors
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Preparing and processing paperwork and job cards
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Updating customers on repair progress
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General administration, data entry and filing
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Supporting the workshop and management team with day-to-day tasks
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About you n
Friendly, qualified and confident dealing with customers
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Well organised with excellent attention to detail
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Reliable and able to work independently
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Comfortable using computers and office systems
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A good communicator with a positive attitude
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Previous experience in smash repair, automotive, insurance or reception is highly regarded, but not essential for the right person
What we offer n
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Full-time position; Part Time School Hours will be considered
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Friendly and supportive team environment
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On-the-job training and support
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Location: Sunbury
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Hours: To be discussed
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Salary: Above Clerks Private Sector Award and based on experience
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If you're organised, approachable and enjoy working with people, we'd love to hear from you.
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📌 Smash Repair Receptionist/Front Of Office Administration (Melbourne)
🏢 Shepards Complete Car Care
📍 Melbourne