Job Description
Assistant Managers & Supervisors - MAMAS Dining Group n
MAMAS Dining Group is continuing to grow, and we're looking for experienced Assistant Venue Managers and Supervisors to join our front-of-house leadership teams across our Melbourne venues.
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We're looking for confident hospitality professionals who love being on the floor, know how to lead a great service, and genuinely enjoy developing people and creating memorable guest experiences.
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About MAMAS Dining Group
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MAMAS Dining Group is home to some of Melbourne's most recognised hospitality venues, including Hochi Mama, Hochi Mama Richmond, Straight Outta Saigon, Kiss & Tell, Suzie Q, Windsor Wine Room, DISUKO and Spaghetti C
lub
.
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While every venue has its own personality, our approach is consistent: great food, great people, strong standards and hospitality that guests remember.
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The Opportunity
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As an Assistant Venue Manager or Supervisor, you'll be an important part of the venue leadership team.
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You'll work closely with the Venue Manager and wider leadership team to run smooth services, support the FOH team and maintain the standards that make each MAMAS venue what it is.
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This is a hands‐on leadership role. We're looking for people who enjoy being in the middle of service, supporting their team and setting the standard from the floor.
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What you'll be doing
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Leading shifts and supporting smooth, well‐organised services
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Creating warm, memorable and genuinely great guest experiences
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Coaching, supporting and developing FOH team members on shift
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Maintaining strong service,



presentation and venue standards
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Supporting beverage and wine service, recommendations and upselling
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Assisting with daily venue operations, opening and closing procedures
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Supporting labour management and operational efficiency where required
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Responding calmly and confidently to guest feedback and service challenges
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Ensuring RSA, WHS, food safety and company standards are consistently followed
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Helping build a positive, inclusive and accountable team culture
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What we're looking for
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Experience as an Assistant Venue Manager, Supervisor or senior FOH team member in a busy relevant hospitality environment
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A confident, hands‐on leadership style
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Strong service knowledge and a genuine passion for hospitality
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Great communication and people skills
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The ability to coach, motivate and support a team
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A calm, solutions‐focused approach during busy services
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Wine and beverage knowledge is highly regarded
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Strong organisational skills and attention to detail
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Flexible availability across evenings and weekends
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A current RSA
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Most importantly, we're looking for people who care about the guest experience, take pride in their venue and want to grow as hospitality leaders.
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What you'll get
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Career progression across a growing Melbourne hospitality group
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Ongoing coaching, training and leadership development
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Opportunities to work across a diverse portfolio of venues and concepts
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A supportive leadership team
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A workplace where good people, strong standards and excellent hospitality matter
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📌 Assistant Managers & Supervisors - Mamas Dining Group (Melbourne)
🏢 Mamas Dining Group
📍 Melbourne