Job Description
Myer Group brings together iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. With a store network that includes Myer, Just Jeans, Dotti, Portmans, Jacqui E, Jay Jays, sass and bide, Marcs and David Lawrence, at Myer Group you'll be part of a diverse and dynamic team that's shaping the future of retail across stores, online and beyond
n
The Technology Team is seeking a
Senior Infrastructure Engineer
to develop and maintain the company's server, cloud and network infrastructure to ensure a reliable, secure, and cost-effective platform to support Myers retail, distribution centres, and support offices.
About the role: n
n
Provide senior technical ownership and operational support for Windows Server, Active Directory, Microsoft 365, Azure, AWS, virtualisation, storage, backup and associated infrastructure services.
n
Monitor platform availability, performance, capacity, security, currency and lifecycle status.
n
Lead incident diagnosis and problem management for complex systems issues, including root-cause analysis, corrective actions and clear stakeholder communication.
n
Plan and deliver infrastructure upgrades, migrations, patching, lifecycle refreshes with minimal business disruption.
n
Maintain tested backup, restore and disaster recovery processes.
n
Develop and maintain technical documentation including solution designs, standards, support procedures, configuration records, runbooks and knowledge articles.
n
Automate repeatable administration, monitoring and support activities using appropriate scripting and platform tooling.
n




Work closely with network, cyber security, application, architecture, project and service delivery teams to deliver secure and supportable solutions.
n
Coordinate managed service partners and vendors, ensuring incidents, requests, changes and project deliverables are progressed within agreed expectations.
n
Apply change, configuration, access and security controls in line with Myer policies, standards and governance requirements.
n
Provide technical mentoring and guidance to analysts and support teams, and act as an escalation point for complex infrastructure matters.
n
About you: n
n
5+ years of hands-on experience supporting and engineering enterprise systems in a complex, distributed environment.
n
Advanced knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP and identity-related services.
n
Solid practical experience with Microsoft Azure, AWS and Microsoft 365 services, including hybrid infrastructure and identity integration.
n
Strong experience with virtualisation, enterprise storage, backup, recovery and disaster recovery technologies.
n
Demonstrated capability in systems monitoring, performance analysis, capacity management, patching and lifecycle management.
n




Experience diagnosing complex incidents and producing clear root-cause analysis, remediation plans and technical documentation.
n
Scripting and automation experience, preferably PowerShell
n
Working knowledge of cyber security principles including privileged access, vulnerability remediation, hardening, logging and segregation of duties.
n
Strong communication and stakeholder-management skills, with the ability to explain technical risk and options to technical and non-technical audiences.
n
Experience supporting 24 x 7 retail or similarly critical operational environments is desirable.
n
Benefits to you: n
We're committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.
n
Our team members enjoy a range of benefits including:
n
n
Team member discounts:
Generous discounts in-store and online
n
Learning and development:
Capability development workshops, succession planning, and internal career opportunities across Myer Group brands.
n
Flexible working:
Lifestyle leave, flexible work hours and hybrid working is available for Store Support Office roles
n
Lifestyle benefits:
Employee Assistance Program (EAP), volunteer leave, discounted health insurance, gym memberships and novated leasing for eligible employees.
n
n
With more than 125 years of retail heritage, it's an exciting time to join Myer Group.
n
Your future starts here — help shape what's next at Myer Group.
#J-*****-Ljbffr

📌 Senior Infrastructure Engineer (Melbourne)
🏢 Myer
📍 Melbourne