Job Description
Job detail
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Back
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28
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September
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Senior Field Technician | Longreachjob Expectationsworker Typetime Typefield Base Location
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Nbn - Townsville City, QLD
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Trades & Services
Job Description n
As part of a field service team, you'll discover a diverse and dynamic workplace where no two days are alike. You'll enjoy a wide variety of work right across our network and within the homes and businesses of our customers, with a view to deliver timely, high quality and brilliant customer service.
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In your day to day work you'll be the backbone that keeps Australia connected, delivering end to end service to homes and businesses across the nation. From installation to repair and maintenance, you'll see the impact of your work in real time with every satisfied customer. You'll collaborate with a supportive and inclusive team, with opportunities for coaching, mentorship and career progression at every step.
About The Candidate n
Be the friendly face, confident voice and skilled hands working on the ground and in communities to bring Australians closer together each day., To thrive in this role, you'll be an autonomous and motivated self-starter, with extensive experience with copper and fibre network assurance fault finding and installs. You'll have an appetite to embrace a complex industry while learning and developing on the job. Ideal candidates for this role will have an ACMA license preferably with a cert 3 or cert 4 in telecommunications and draw on their dedication, drive,



and customer service skills to deliver service with integrity and solutions with a smile every day.
What You'll Put In n
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Current Driver's License
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Strong communication skills, both written and verbal
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Approachable and caring attitude to customer service
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Passion for problem-solving
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An appetite for challenge
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Comfortability working to tight deadlines
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Confidence to act with autonomy, integrity, and pace under pressure
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Availability to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence where required
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Work Setting n
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18 weeks of paid parental leave
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Discounted gym memberships + other corporate benefits
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Device allowance or mobile device
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Options for salary sacrificing
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An inclusive work culture that priorities balance and wellbeing
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A dedicated and caring team of subject matter experts to train and support you
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Life at nbn
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To be part of nbn is to be part of something bigger. There's so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses, plus places and things, everywhere. We're continuing to create Australia's network-a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
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📌 Senior Field Technician | Longreachjob Expectationsworker Typetime Typefieldbase Location (Townsville)
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