Job Description
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Are you passionate about community engagement, stakeholder relationships, and clear, impactful communication?
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We're seeking an experienced
Program Engagement Officer
to support the delivery of a major, long-term infrastructure investment program across North Queensland. This role sits within a dedicated Communications and Stakeholder Management team and plays a key part in ensuring projects are delivered with strong community understanding, trust, and support.
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You'll work closely with program managers and project teams, providing high-quality communication, stakeholder liaison, and community engagement support across a diverse portfolio of projects.
What You'll Be Doing n
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Research and analyse information to prepare
high-quality written content
, including briefing notes and stakeholder correspondence.
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Develop and implement
community engagement plans
, including key messages, targeted engagement approaches, and supporting materials.
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Prepare a wide range of
communication materials
, such as media responses, media releases, ministerial and executive briefings, newsletters, flyers, and display materials.
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Respond to media enquiries and draft clear, accurate media statements.
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Build and maintain strong relationships with
external stakeholders
, community representatives, and internal teams.
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Provide communication and engagement advice that supports positive community outcomes and protects organisational reputation.
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Ensure confidentiality, accuracy, and compliance with records management and governance standards.
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What You'll Bring n
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Exceptional
written and verbal communication skills
, with the ability to tailor messaging for diverse audiences.
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Proven experience in
stakeholder engagement, community consultation, or communications
, ideally within large programs or complex environments.
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Strong relationship-building skills and a collaborative approach to delivering customer-focused outcomes.
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Sound understanding of
community engagement best practice
and relationship management.
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Experience preparing
briefing notes, executive correspondence, and ministerial-style content
.
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Ability to manage sensitive issues, reputation, and stakeholder expectations with professionalism and integrity.
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A proactive mindset, with the ability to think strategically, embrace new ideas, and make well-considered decisions.
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Strong respect for governance, policy, and ethical standards.
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Why This Role? n
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12-month contract
with a
robust likelihood of extension
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Townsville-based
role supporting impactful regional projects
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Opportunity to work on high-profile programs that make a real difference to local communities
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Collaborative team environment with exposure to senior stakeholders and decision-makers
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To apply please send your resume or contact Nat on or
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#J-*****-Ljbffr

📌 Program Engagement Officer (Townsville)
🏢 BLACKROC Recruitment
📍 Townsville