Job Description
Lake Central Cairns is looking for an energetic, reliable and hands‐on
Front Office & Operations Supervisor
to join our team.
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This is a long-term opportunity for someone with hotel experience who is ready to take the next step into a supervisory role. You will work directly with the Hotel Manager and take responsibility for the day-to-day running of Front Office, while coordinating housekeeping, maintenance and general hotel operations.
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We are looking for someone who wants to become an key part of our team and can commit to at least 12 months, ideally longer.
About the Role n
Your responsibilities will include:
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Day-to-day running of Front Office
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Reservations, check-ins and check-outs
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Guest enquiries and resolving guest issues
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Coordinating daily housekeeping and room priorities
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Supporting and supervising housekeeping staff
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Checking room presentation and hotel standards
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Identifying and following up maintenance issues
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Coordinating maintenance and trades when required
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Assisting with social media and marketing
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Supporting the Hotel Manager with daily operations
About You n
We are looking for someone who is:
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Reliable, responsible and well organised
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Friendly and confident with guests
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Hands‐on and willing to help wherever needed
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Able to coordinate and support other staff
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A good problem solver who shows initiative
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Comfortable working independently
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Interested in developing their hotel management skills
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Looking for a genuine long‐term position
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Previous hotel or accommodation experience is highly regarded, but you
do not need to have been a Hotel Manager
. We are happy to train and develop the right person.
Hands‐On Role n
This is not purely a reception position.
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We are a smaller hotel, so there will be times when you may need to assist housekeeping, inspect rooms, help with gardens, follow up maintenance or deal with unexpected issues.
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We want someone who sees what needs doing and gets it done.
Live‐On‐Site Accommodation Living on‐site is a requirement of the position. n
A one‐bedroom apartment is available as part of the employment package.
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This is particularly suited to someone looking to establish themselves in Cairns and become a long‐term member of our team.
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You will work closely with the Hotel Manager and gain experience across Front Office, reservations, housekeeping, staff coordination, maintenance, marketing and general hotel operations.
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For the right person, there is an opportunity to take on greater responsibility and progress within the hotel over time.
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Minimum 12-month commitment required, with preference for someone looking for a longer‐term position.
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📌 Front Office Supervisor - Live-In (Queensland)
🏢 Lake Central Cairns
📍 Queensland