Job Description
SMAART Recruitment is hiring
multiple Customer Consultants
to join a busy, supportive team with a leading Australian bank in
Adelaide CBD
. If you love helping people and want to build your experience in banking, this could be a great next move.n
$***** per hour + Super Full-time, six-month contract Starts Monday 19 October
n
nIn this role, you ll support customers across
phone, email and online messaging
. You ll answer everyday banking enquiries, work through problems and help customers feel confident using the bank s services. n
nYou ll receive
five weeks of weekday training
to learn the systems, build your knowledge and get to know your team before moving onto the rotating roster.n
n Who we're looking for:
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n
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Customer service minds that are passionate about helping people!
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Excellent communication skills (written and verbal).
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Strong computer literacy and the ability to navigate multiple systems
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Resilience and adaptability in a fast-paced environment.
n
Contact centre experience is highly regarded, but
banking experience isn t required
. If you ve built strong customer service skills in another industry, we d love to hear from you.n
The important details:
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n
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Start date:
Monday 19 October this is fixed
n
Training:
First five weeks, Monday to Friday, typically 9am 5pm
n
Ongoing roster:
Rotating shifts across Monday to Sunday. You must be available between 7:30am 9pm on weekdays and 8:30am 8pm on weekends
n
Pay:
$***** per hour + super, with applicable weekend penalty rates
n
Contract:
Full time for six months, with potential to extend based on performance and business needs
n
Work rights:
Australian citizens and permanent residents only
n
Final interviews are happening next week
, please apply if you re available to interview at short notice and can commit to the fixed start date, full training period and ongoing roster.n
nSuccessful candidates will complete a background check, including a National Police Check.n
How to apply:
n
nTo be considered, please submit your resume by clicking the
APPLY
button. n
nFor any specific questions, please contact
Lauren or Hollie
on .n
Only shortlisted candidates will be contacted.