Job Description
Job Description
Employment Type n
Permanent
Closing Date n
31 Dec :59pm
Job Title n
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
n
Job Summary
n
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description n
Ready to Make a Difference? Join Our Iconic Team at Telstra!
n
At Telstra, we're more than just a leading telecommunications company—we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an
iconic Aussie brand
that's been connecting Australians for generations. You won't just be a friendly face in-store—you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
n
Opportunities available across these locations:
n
n
BURNIE
n
DEVONPORT
n
n
What You'll Be Doing:
n
n
Deliver Exceptional Customer Experiences:
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
n
Be the Go-To Tech Expert:
Stay up-to-date with the latest gadgets and services,



offering informed guidance and solutions.
n
Achieve and Excel:
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
n
Collaborate and Contribute:
Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
n
n
Salary and Benefits:
n
n
Plus 12% Superannuation
n
n
**If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by theVariable Remuneration plan's rules (which we may change from time to time).
n
**
the first 2 months guaranteed while you learn on board.
n
n
Generous Discounts:
Enjoy
30% off Telstra services
and exclusive offers with over
240 brands and partners
.
n
Leave Options:
Take advantage of
16 weeks of paid parental leave
, the
Telstra Extra Day Off
,
gender affirmation leave
,
Cultural Leave
,
Blood Donor Leave
, and the ability to purchase up to
4 weeks of additional leave
.
n
Training & Career Growth Opportunities:
Access over
17,000 learning programs
with LinkedIn Learning, and develop your career with our
Future Ready program




designed to build on your skills and prepare you for your next step.
n
Flexibility:
We offer flexible working hours and a supportive approach to parental leave—
do it your way!
n
Recognition & Rewards:
Benefit from
monthly performance rewards
and a range of recognition programs to celebrate your success.
n
Inclusive Culture:
Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
n
It You We're Looking For? n
n
Outstanding Communication Skills:
You're a natural at connecting with people and making their day better.
n
Solution-Oriented Approach:
You enjoy thinking on your feet and tailoring solutions for each customer.
n
Sales Drive:
You're motivated to achieve (and exceed!) sales targets and KPIs.
n
Passion for Learning:
You're eager to grow and develop your skills in a dynamic environment.
n
Resilience and Positivity:
You have a can-do attitude, even when things get busy.
n
Customer-Facing Experience:
Previous experience is a plus but not required—bring your enthusiasm and we'll teach you the rest!
n
Join Us at Telstra Retail: n
When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can't wait to see what you'll bring to our team!
#J-*****-Ljbffr

📌 Telstra Retail: Customer Service & Sales Consultant (Expression Of Interest) (Burnie)
🏢 Telstra
📍 Burnie