Job Description
Latitude Financial seeks an ITSM Analyst to drive stability, resilience and governance of services across Incident, Problem, Change and Enterprise Resilience.
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You will engage stakeholders, simplify complex situations and lead structured DR testing, incident response and continual service improvement in a hybrid, Melbourne-based setting.
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Experience with ITIL, DR run books, RCA, SRAs, CABs and collaboration with suppliers is valued, as is comfort with AI tools to accelerate reporting.
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📌 Itsm Analyst: Incident, Change & Dr | Hybrid (Melbourne)
🏢 Latitude Financial
📍 Melbourne
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