Job Description
Lead a busy motorcycle workshop with Australia's largest motorcycle retailer.
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We're looking for an experienced Service Manager to lead the workshop at our Sunshine Coast TeamMoto. You'll drive performance, keep customers happy and build a robust team.
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You'll report to the Dealer Principal / Group Service Manager. You'll lead a team of Service Advisors, Technicians and Apprentices, and be accountable for the department's budgeted gross and net profit while delivering a great customer experience.
What's in it for you n
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$80,000 + super + commissions
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Achievable monthly bonus incentives
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Staff discounts on bikes, parts and gear
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Ongoing training and real career paths across 40+ stores
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Supportive management and a team that loves what it does
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What you'll do n
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Run the day-to-day operations of a busy workshop
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Keep the workshop loaded to capacity and hit department KPIs
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Work with the Dealer Principal on budgets, reporting and department performance
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Lead, roster, coach and develop Service Advisors, Technicians and Apprentices
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Work with the Parts Manager so parts are ready and jobs are delivered on time
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Manage warranty claims and handle customer concerns and escalations
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Keep the workshop safe, tidy and compliant with WHS requirements
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Keep customer satisfaction high
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What you'll bring n
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Proven experience as a Service Manager, Workshop Manager or senior Service Advisor stepping up
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Strong leadership skills and a track record of developing a team
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Good commercial sense: budgets, KPIs, labour efficiency and gross profit
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Excellent communication and customer service skills
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Strong organisation and attention to detail
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Experience with a dealer management system (DMS)
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Current driver's licence
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Highly regarded n
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A passion for motorcycles
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A trade background (e.g. Certificate III in Motorcycle or Light Vehicle Mechanical Technology)
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Automotive dealership experience. We welcome car service managers who want to make the move to motorcycles.
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#J-*****-Ljbffr

📌 Service Manager (Queensland)
🏢 TeamMoto Motorcycles
📍 Queensland