Job Description
Internal Sales Manager - Windows and Doors n
My client is an established manufacturer and supplier within the building products industry, providing innovative solutions to the residential, commercial and construction markets.
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The business has built a strong reputation for quality products, technical knowledge and customer service, with its products used across a range of building and architectural applications.
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With manufacturing based in Melbourne and a growing customer base across Australia, the business is looking for an experienced Internal Sales Manager to lead its customer-facing sales team.
Role Description n
This is a hands-on Internal Sales Manager position responsible for leading a team of three and overseeing the day-to-day internal sales function.
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The role will manage incoming and outgoing customer enquiries, quoting and estimating activity, customer relationships and the overall performance of the internal sales team.
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Working closely with customers and internal departments, the successful candidate will ensure enquiries are handled efficiently, quotes are followed up and customers receive a high level of service from initial enquiry through to order.
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The role will suit someone who enjoys being involved in the detail, can lead a young and energetic team, and is comfortable taking ownership of the sales office.
Key Responsibilities n
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Lead, coach and support a team of three internal sales staff
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Manage incoming and outgoing customer calls and enquiries
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Oversee quoting,
estimating and sales administration
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Maintain strong relationships with customers and key accounts
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Assist the team with technical product and application enquiries
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Monitor enquiries, quotes, follow-ups and conversion opportunities
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Work closely with production and other internal departments
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Identify opportunities to improve sales processes and customer service
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Lead by example and remain actively involved in day-to-day sales activity
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Maintain a positive, accountable and high-performing team environment
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Role Requirements n
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Previous experience in internal sales, sales coordination or customer-facing sales
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Experience leading, supervising or mentoring a small sales team
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Robust communication and customer relationship skills
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Confidence managing quoting, estimating and sales enquiries
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Strong organisational skills and attention to detail
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A commercially minded approach with a focus on customer service
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The ability to manage multiple priorities in a busy environment
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Strong computer and CRM/system skills
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Experience within building products, construction, manufacturing or a related industry will be highly regarded
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Most importantly, the successful candidate will have a strong work ethic, positive attitude and the ability to build strong relationships across a young and multicultural office environment.
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Salary and Benefits n
Base $90k - $110k + Super + Bonus
#J-*****-Ljbffr
📌 Internal Sales Manager - Windows And Doors (Melbourne)
🏢 Salexo Consulting
📍 Melbourne
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