About the role
Mater Hospital Brisbane is seeking an experienced Senior Administration Officer to join our Emergency Department on a permanent part-time basis (32 hours per week) across a 24/7 roster.
Based at our South Brisbane campus, our Emergency Department is a busy, 24-hour service providing comprehensive emergency care for adolescents and adults.
The department cares for patients presenting with a wide range of acute medical, surgical, oncology, orthopaedic and gynaecological conditions, supported by experienced emergency clinicians, nurses, registrars and multidisciplinary teams.
As a Senior Administration Officer, you will be an integral member of our Emergency Department administration team, ensuring the department operates efficiently around the clock.
Working across a 24/7 roster, you will help coordinate patient admissions, support triage and clinical teams, and contribute to safe, timely patient flow throughout the department.
With nine administration shifts operating each day, this role is essential to delivering an exceptional experience for both patients and clinicians while supporting the fast-paced environment that emergency care demands.
Salary range: $***** - $***** per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you'll be doing
Provide reception and frontline administrative support across the Emergency Department, including triage and patient admissions.
Ensure patients are accurately and efficiently registered, admitted and directed to the appropriate treatment area.
Support clinical teams by maintaining smooth administrative workflows that contribute to effective patient flow.
Perform senior administrative duties including bookings, record management, patient payments, data quality activities and clinical administration tasks.
Assist with rostering,



resource coordination and general operational support within the department.
Support onboarding of new team members and contribute to a collaborative, high-performing team setting.
Build positive relationships with patients, visitors and multidisciplinary teams while delivering exceptional customer service.
Participate in quality improvement initiatives, training and departmental projects as required.
About you
Demonstrated experience in a senior administration role, ideally within a hospital or healthcare environment.
Ability to prioritise competing demands and remain calm and efficient in a busy, 24/7 Emergency Department.
Strong interpersonal and communication skills with a genuine commitment to exceptional customer service.
High level of accuracy and attention to detail, with excellent organisational skills.
Experience using Microsoft Office applications and health information systems (or similar).
Ability to work both autonomously and collaboratively within a multidisciplinary team.
A proactive approach with robust problem-solving skills and the ability to use initiative.
Certificate or tertiary qualification in Business Administration (or similar) will be highly regarded.
Why join us?
Mater is Queensland's largest not-for-profit network of public and private hospitals and healthcare services, bringing together world‐class expertise across healthcare, education, fundraising & philanthropy and research.
With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year,



we're committed to empowering people to live better lives through improved health and wellbeing.
At Mater, our people are at the heart of everything we do.
You'll join a values‐driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.
What's in it for you?
Career growth opportunities across healthcare, corporate, research and leadership pathways
Professional development and learning through Mater Education and internal development programs
Generous salary packaging to help maximise your take‐home pay
Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
Fitness Passport access and a range of lifestyle, retail and travel discounts
Discounted parking and reduced prices at Mater cafés and coffee outlets
A supportive culture where your contributions are recognised and your development matters
Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.
Be part of something bigger.
Make your move with Mater.
#GetBetterWithMater
Applications close Wednesday6thOctober ****
Direct applications only
— we are not engaging recruitment agencies at this time.
All successful candidates may be required to complete pre‐employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued.
We welcome applications from people of all backgrounds and abilities.
Visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
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📌 Senior Administration Officer - Emergency Department (Brisbane)
🏢 Mater Health Services
📍 Brisbane