Talenza is seeking a Level 1 Helpdesk Support Analyst to be the first point of contact for IT support requests across hardware, software and Microsoft technologies in a predominantly Microsoft setting.
You will provide frontline support via phone, email, chat and tickets, troubleshoot Windows *****, Microsoft 365, Outlook, Teams and SharePoint Online, and assist with onboarding and device provisioning.
This role requires Baseline Security Clearance.
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