Townsville Field Technician role with excellent benefits Your new company
An exciting opportunity is available for an experienced Customer Field Technician to perform skilled telecommunications work across customer premises and access network environments.
Working with established procedures and technical frameworks, you will be responsible for delivering quality field outcomes, maintaining service continuity and providing a positive customer experience.
Your key responsibilities
Complete skilled telecommunications installation, maintenance and repair activities
Diagnose and rectify basic to intermediate equipment and network faults
Assist with testing and commissioning telecommunications network equipment
Complete equipment and software upgrades
Provide technical advice and resolve customer premises equipment faults
Apply technical judgement when completing assigned field work
Contribute to project briefs for larger telecommunications activities
Ensure all work meets required quality, regulatory and industry standards




What you'll need
Previous experience in a telecommunications technical or field-based role
Certificate II in Telecommunications (Access Network), Certificate III in Telecommunications Cabling and Customer Premises Equipment, or an equivalent qualification is highly regarded
Experience working across customer premises and network environments
Robust fault-finding and problem-solving skills
Ability to follow established technical procedures
Confidence working autonomously and taking responsibility for work quality
Good customer service and communication skills
What's on offer
Stable, long-term employment
Comprehensive training and ongoing development
Career progression opportunities
Company vehicle, tools and equipment provided
The opportunity to build your career within a large telecommunications environment
#J-*****-Ljbffr

📌 Customer Field Technician (Townsville)
🏢 Rashi Joshi
📍 Townsville