Social Links Community Connector
About ACH Group:
For over 70 years, ACH Group a leading not for profit in aged care has enriched the lives of older South Australians.
With over **** dedicated individuals working together, we are able to create good lives for our customers.
With purpose lead roles across residential care, retirement living and community care, health and wellness, social experiences and corporate teams, our workforce deliver impact for our residents and customer.
About the Role:
ACH Group have a 0.8 FTE part time – fixed term opportunity until 5 March ****, within the Home Care Community program based at the North office.
What you'll do:
Support customers to identify preferences and connect with social experiences at ACH Group and/or in the broader community
work with the Social Community Team to promote and grow the Social Link experiences
match customers to relevant social experiences including ACH social experiences and wider social opportunities using a person directed model
follow-up customer referrals and support new customers to feel comfortable joining groups or connecting with individual support – assist customers to overcome barriers to participation
provide time-limited individual planning, support & coaching to complex, high risk customers to meet social goals and discuss risk management plans with Care Manager.
(e.g. memory loss or mobility)
Work internally with teams to support customer's social needs and queries
Participate in group co-design and evaluation utilising insights into customers' preferences




use 'soft' sales skills to promote products and build positive relationships with internal and external business partners and customers
Positively contribute to a team environment
knowledge of Ecliptix &/or willing to learn
social team presentations internal and external
Attending groups/ events to gain insights – building relationships with the customers
About you:
Team player
Strong customer service approach
Strong attention to detail, documentation and computer skills
Skills to motivate and engage individuals and enhance & develop abilities, skills and interests
Excellent interpersonal and communication skills
Hold a current driver's licence, that complies with Australian licencing laws and regulations, with access to a registered reliable vehicle
Applicants that also hold Tertiary level education in health, community, or other relevant area or Certificate IV in Community Services/ Aged Care/ Service Coordination or working towards
If you want to join our amazing team, we can offer you:
Career development with inhouse upskilling and external learning opportunities
Friendly and inclusive culture, supporting diversity and employee wellbeing
Free on-site flu vaccination program




Financial advice for HESTA members, our preferred superannuation supplier
Wellbeing program including free employee assistance program
Recognition program acknowledging significant contributions
Salary packaging to maximise your take home pay
Discounted Corporate Membership – Health Insurance – BUPA
ACH Group is a not-for-profit organisation in the Health Care Sector.
This means that you can salary packageup to $15,900 per annum for living expenses and $2,650 for meals/entertainment to reduce your tax.
We also offer a range of perks through our Employee Benefits Program (eg. discounted private health).
ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.
What it's like at ACH Group:
At ACH Group we believe that older people should feel valued, respected, connected in their communities and supported to live a valuable life.
We love what we do, aren't afraid to take action and responsibility, constantly put our hands up for challenges and celebrate the uniqueness of our community.
Most importantly, we bring our best.
If you share our belief, join our team of **** employees and hundreds of volunteers and take delight in knowing that you're making a contribution to the lives of older people.
You'll do so while enjoying a rewarding career pathway, ongoing training and a passionate, flexible workplace.
#J-*****-Ljbffr

📌 Social Links Community Connector (Adelaide)
🏢 ACH Group
📍 Adelaide