At Cuscal, our Commercial and Business teams are the backbone of our organisation.
From supporting clients and driving growth to ensuring compliance, managing finances, and fostering a positive workplace culture, our people play a vital role in achieving our commercial objectives while staying true to our values.
If you're looking for a role where your skills and ideas make a real impact, join us to help shape the future of payments in Australia.
Job Description
As a Scrum Master, you'll facilitate and champion Agile and Lean practices across a cross-functional squad, helping teams deliver high-quality outcomes efficiently and effectively.
You'll work closely with Product Owners, engineers and business stakeholders to foster a culture of continuous improvement, collaboration and accountability.
You'll also make an impact by:
Facilitating Agile ceremonies including sprint planning, daily stand-ups, reviews and retrospectives
Manage the delivery, set expectations and influence engineers
Coaching teams and Product Owners to effectively apply Scrum principles, Agile practices and backlog management techniques
Driving continuous improvement initiatives using team metrics, insights and root cause analysis
Removing impediments and protecting squads from distractions that impact delivery outcomes
Promoting transparency, collaboration and shared accountability across squads and stakeholders
Co-ordinate and manage release activities
Support incident management activities where required
Contributing to the Scrum Master Community of Practice and broader Agile capability across Cuscal
Qualifications
What you'll bring
You're an experienced Scrum Master who thrives in complex technology environments and is passionate about helping teams achieve their best.
To succeed in this role, you will:
Demonstrated experience leading and transforming team delivery using Scrum methodologies




Solid experience with managing delivery, releases, dependencies, risks and issues
Experience coaching and mentoring teams in Agile principles, practices and ways of working
Solid backlog management and sprint planning capabilities
Experience using delivery metrics and insights to identify improvement opportunities
Proven ability to facilitate problem-solving and continuous improvement initiatives
Experience working across multiple Scrum teams in a multi-product environment
Strong stakeholder engagement, facilitation and communication skills
You'll stand out from the crowd if you have:
Experience within financial services, payments or highly regulated environments
Strong understanding of flow metrics and Agile delivery reporting
Experience facilitating release and incident management activities
Advanced knowledge of Agile scaling practices and enterprise delivery environments
Additional Information
Why Cuscal?
At Cuscal,you'llexperience interesting workthat'stransforming.
You get the security of an established organisation and the energy of a company committed to innovation.
For 60 years,we'veset the standard in payments, and nowwe'repreparing to redefine it for the future.
You'llalso enjoy a range of benefits, including:
Recognition and growth
: Celebrate achievements through IGNITE and grow with tailored development opportunities
Wellbeing focus:
We support your physical, mentaland financial health with holistic initiatives and access to discounts via Cuscal Advantage
Inhouse Barista:
for whenever you feel like your favourite hot beverage
Cuscal is an equal opportunity employer committed to creating a diverse, inclusive and barrier-free workplace.
We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ communities and individuals from culturally diverse backgrounds.
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📌 Scrum Master, Payments (Sydney)
🏢 SmartRecruiters
📍 Sydney