Department of Families, Fairness and Housing Victoria is seeking a Service Delivery and Systems Manager to lead a team of Team Managers and drive the Housing Call Centre to meet KPI targets.
The role covers operations across staff, KPIs, centre targets, stakeholder management, IT and administrative functions, plus management of the Victorian Housing Register, CADS and Community Housing teams.
The holder will contribute to HCC leadership decisions and future departmental strategies, with
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📌 Housing Call Centre Service Delivery Lead (Victoria)
🏢 Careers
📍 Victoria
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