Senior Spf Customer Service Leader — Scams Prevention (Melbourne)

Senior Spf Customer Service Leader — Scams Prevention (Melbourne)

02 Oct
|
SmartRecruiters
|
Melbourne

02 Oct

SmartRecruiters

Melbourne

AFCA is seeking a Senior Manager, SPF Customer Service to design and lead a dedicated SPF contact centre capability ahead of the March **** go-live.
You will report to the Head of Customer Service and build operating models, processes and team capability to deliver accessible, responsive service for consumers and member firms.
You will shape the SPF service approach, lead SPF teams, and partner with senior stakeholders to ensure a high-quality customer experience in a rapidly evolving
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📌 Senior Spf Customer Service Leader — Scams Prevention (Melbourne)
🏢 SmartRecruiters
📍 Melbourne

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